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SECURITY STATEMENT

SECURITY STATEMENT

Our Commitment to You

Nanston understands that your trust in us depends on how well we keep your dental account information secure. Our Corporate Information Security Program is comprehensive and proactive to ensure your information is secure.

Nanston utilizes industry accepted security practices that are appropriate. Additionally, our systems use firewalls and encryption to protect your information from others.

Security Is Everyone’s Responsibility

At Nanston, we take the safeguarding of your patient information seriously. In fact, we believe keeping your information safe and secure is every employee's responsibility. We also encourage you, the patient, to take steps in protecting your personal information. An excellent source of information on how to prevent identity theft and what to do if you are a victim of identity theft is the Federal Trade Commission web site.

For more information on how we protect your information online and our approach to privacy, please see our Privacy Statement.

Security Controls and Browser Requirements

We understand the security of your dental account information is important to you. To assist us in offering services in a secure manner, we employ a number of controls described below. These controls allow us to properly protect your information as it travels over the Internet between us and third party payers.

This site requires the use of secure browsers to protect you while you access our online services. Secure browsers allow you to communicate with our Web site in a protected session by encrypting information that flows between you and the site. To verify your session is secure, look for https: instead of http: in the URL address line, and a secure symbol (for example, closed padlock or key) on the status bar of your browser located on the lower part of the screen. For greater security when viewing your account information over the Internet, we require that you use a browser with 128-bit encryption. For more information on your browser's features and how to download a more secure version of your browser, click on one of the browser logos at the bottom.

To provide additional protection, a timeout feature is used on selected parts of our Web site. This feature automatically logs you out of your account after an extended period of time. Re-establishing and authenticating your credentials for your online session helps to reduce unauthorized access to your accounts with us.

The Web site uses firewalls to protect our computer systems and your information. Firewalls can be thought of as a selective barrier that permits only specific types of traffic (transactions) through to our systems.

Here Is How You Can Help

While we at Nanston continue to provide security controls to protect your information, we believe it is extremely important for you to share in the responsibility for security. The following are some ways you can protect yourself:

We recommend you change your access codes on a regular basis. If you think your access codes have been compromised, change them and contact us immediately.
Use only the secure email service provided within Online Services when sending or requesting account or personal information.
Consider using a personal firewall to prevent hackers from invading your personal computer, especially if you are using DSL or a cable modem to access the Internet.
Install virus protection software and scan all downloaded software, as well as all diskettes, before use. Also, delete emails with attachments from unknown sources.
When you are done with your transactions, always click on the Logoff button on the Web site to exit the application and prevent further access to your account. When using a public PC (such as in a library or school), also close the browser when you are finished.